Shipping

HOW LONG WILL IT TAKE FOR MY PACKAGE TO ARRIVE?
  • Orders once shipped, are typically delivered in 7-10 working days in metros and tier I cities and 10-12 working days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.). In case of delay, please write to us at _______________
  • We ship Pre-Order products on the date given in the product description, as far as possible. However, there may be a slight delay in shipping in case of an unforeseen surge in demand or any similar issue. Our customer support team will keep you updated on the status of your order if there are any delays for the same. AND.. We offer a 5% discount. HURRAY!!
  • Hipcastle provides FREE SHIPPING on all orders above Rs.999. 
  • On Orders below Rs 999, there is a shipping fees of Rs.___ 

WILL I GET A DISCOUNT IF I PLACE A PRE-PAID ORDER?

  • Offcourse!! For all Pre-paid orders we provide a 5% discount. Sounds like a deal, doesn't it? 

WHAT HAPPENS IF MY SHIPMENT DOESN'T GET DELIVERED ON TIME?

  • In case the order does not get delivered within 7-10 working days, you can write to us at _______. We will do our best to get it delivered at the earliest. 

WHAT HAPPENS IF I AM NOT AVAILABLE AT THE TIME OF DELIVERY?

  • Our delivery partners will attempt to deliver your package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help us in making a faster delivery.

WHO ARE YOUR DELIVERY PARTNERS?

  • FEDEX / Delhivery ____________________ etc. The locations which are not serviceable by any of these delivery partners will be shipped by India Post.Hipcastle, India  cannot commit a Turn Around Time for such shipments as this is beyond our control.

DO YOU SHIP OUTSIDE OF INDIA?

  • At the moment, we do not deliver items outside India. Having said that, you can be anywhere in the world and place an order as long as the Shipping address is in India. 

 

Thanks for reading!  Again, please contact us if you have any questions or concerns.